Lynch Toyota

Hi Scott,

 

I would come back again to look for a car..I would also send other

people to you.........

Michael was very informative on things that we should be aware of when

buying a car....My friend doesn't like details (senior thingy) .....I

had to handle the questions and negotiations....

You and Mike are awesome people to talk with.....Keep up the warm

friendly scenario......Patty

Patty 7-26-10,

I just wanted you to know how much I appreciate your on-line 20% off parts ordering program.  I bought a 2000 Camry V6 several years ago and love the car!  Never will sell it, expect to hand it down to the kids.  I do some work myself such as brakes, filters etc. and much prefer to use OEM parts.  I have found your guys at the parts counter especially helpful and routinely buy parts for our Camry.  I view the parts dept. as one of the most important parts of a dealership and yours has been great.  It is the reason that I will shop at Lynch specifically for our next Toyota.  Just thought you should know how much this customer appreciates the parts department.  Thanks.

Robert 6-8-10,

Hello Scott,

I am very sorry for not getting in touch as early as possible.My visit to the Manchester Lynch Toyota dealership was very great and a very successful one.It was very awesome!!!1.Everything went on smoothly and the reception made me fell in love with toyota more.Could you believe that upon the research that i made about toyota,i never came accross this beautiful playing room for kids.My co-signer was with his kids and they were three of them.After we were warmly welcome ,these kids were jumping around and the receptionist first got them some books with crayon and some candys to have fun and learn with.later when it was time for real business to start between Mr.Skip ,my co-signer and myself .the lady offered to wholehearted send these lovely kids to play room so that we could have a very conducive atmosphere to transact business.

Does that happen in all other dealership or its just the Manchester lynch  Toyota?

well,the most important thing is ,thank you so much and i really appreciate  your follow up.You are a perfect example for me and my subsequent dealings in the future.Lest i forget,i will have to go to the  CT. DIVISION OF MOTOR VEHECLES to get my drivers licence and state id.I will do that on Thursday.When done i will get intouch with Mr.Skip and he will then show me whom i should give those documents to.Thank you so much and have a great week.

Yours faithfully,

Francis

Francis 5-24-10,

Great, thanks so much, Scott.  We are scheduled to take a look at 2 more Rav4s on Thursday night so, hopefully, we'll have a decision by Friday.  One of them is a Limited, and we'd like to compare the features.

 

Thanks for all of your help and quick response time - I truly appreciate your customer service and want to add that I have not received as thorough or speedy responses from other dealerships, so job well done.

 

Regards,

Nancy

Nancy 3-23-10,

Dear Scott,

Thank you for all of your effort and time that you have invested in helping me plan for buying a new car. thank you especially for your considerateness in your support of my mission and in following up with both myself and my son so thoroughly. Unfortunately, I have decided that I will be in a much better position to consider a new Matrix next year and I will be keeping my current car until then. I really appreciate all of your efforts and my son asked me to pass along his thanks as well. Please rest assured that you will be the first call that I make when it is time for me to prepare to purchase soon. Have a fantastic spring and stay warm!

Sincerely,
Jane

Jane 2-28-10,

To whom it may concern,

Our service experience with Kevin and Eric were stellar. The concerns 
we had regarding our 2010 Prius were handled with respect and 
professionalism. Both Eric and Kevin were extremely accommodating 
throughout the process and they kept us informed every step of the 
way. This is my first Toyota purchase but regardless of the tragic 
circumstances Toyota faces at this moment, it surely won't be our 
last. I have faith that all that can be made right at this point, will 
be, and that Toyota will move forward having learned a valuable lesson 
from these most recent events. Thank you for the expeditious 
resolution. By the way, all the excellent service ties directly in 
with our sales experience. Our salesmen Gene Stack was phenomenal! 
(...and no i am not getting paid to say this!!!) (lol)

John 2-10-10,

Hello Scott,

 

For 3 years I had been contemplating buying a Toyota. Then, came family needs , homeowner expenses  and I was waiting for the best time. Thanks for the wonderfull crew from Lynch Toyota who help me maintaining my dream alive. Today I know that every e-mail received from the sales manager, every attention I got from Buddy was worth. I have my RAV4 Limited with all the equipment I ever wanted. When I mention Limited Buddy had helped putting the best on it. I just had few requests but he added everything I probably would regret if I did not have. And I am still learning how to use it.

            It is definitely a great car. The space in the back area could even make a camping sleep area confortable. The adjustment of the back seats allows my family would longer legs to feel comfortable on any ride, short or long. The dual temperature control allows everyone choose wherever they want to sit.

            I would recommend the RAV4 to any of my family and  friends and also I would recommend and command Lynch Toyota for their great jog and  commitment to customer satisfaction.

            Thanks Toyota.

Iracri 1-17-10,

Good morning, My first service experience at Lynch was more than satisfactory. It was unexpectedly pleasant. First, the service man was very willing to take time to answer all my questions; second the service was completed quickly; and lastly I was pleasantly surprised to head outside to my auto and find that it had been washed! My thanks to each of you. Sincerely, Betty

Betty 1-11-2010,

I wanted to thank your pre-owned car sales consultant Dean for his wonderful help in assisting my daughter Michelle in the purchase of her first car of her own. Dean was absolutely fantastic! He never was pushy or condescending toward Michelle and he was unbelievably patient with her need to thoroughly research all the various types of pre-owned cars on his lot. He rode around with her and gave her all kinds of valuable sales advice.  His knowledge of his cars was extremely impressive. We have been to many other dealerships and used car lots and were always disappointed by how little their sales reps seemed to know about the cars they were selling. Not so with Dean! He assisted Michelle right up to the last detail and was completely honest with all of his information. She was made to feel very comfortable with her purchase, and she has been thoroughly enjoying driving the car (2006 Toyota Scion tC) since yesterday. Thank you so much for all of your help! We will definitely be doing our car shopping with your dealership in the years to come.

Sally Johnson

Sally Johnson 12-22-09,

Mike,

I wanted to take a moment to let you know what a great experience I had purchasing my new Rav4 with your dealership.  From the moment I walked through the doors and met with John Haggin I felt comfortable and was treated with respect.  John listened to exactly what I wanted and never once made me feel pressured or intimidated.  He was very honest, knowledgeable, patient and helpful in assisting me with my purchase.  It was a pleasure doing business with him.

 

I would also like to thank you and the rest of your staff for the professional service I know I can expect and receive at Lynch Toyota.  You have a lot to be proud of!

 

Take care,

Joan

Joan 12-7-09,

I recently went to Lynchtoyota to purchase a battery for my car key.  The attendant at lynch took my key and replaced the battery and also replaced the spare battery key free of charge.  I was pleasantly suprised especially in this era where Companies tend to nickel and dime its customers at every turn.  I'm extremly happy I purchased my car from Lynch and have always raved about their service.  I am sure I will always be a customer of Lynchtoyota and will continue to recommend this dealer to my friends.

Tom 12-2-09,

Hi Scott, the visit went great. Buddy is really a nice guy and was definitely the sell with the car. He is very laid back and made me feel relaxed about my purchase. He was receptive to my interaction and listened to what I was saying and gave me some great options for a car. As you probably know I ended up buying a 2010 Prius off the showroom floor. I pick it up tonight and can't wait, I love it.

Your great service, quick follow up and overall information are what got me to come in. You followed up via email a couple of times with additional info and that was what made me commit to the appointment. So thank you for the great service, Scott.

Take care,

Cat

Cathleen 11-21-09,

Scott-   Our visit went rather well. As you may know we recently bought a 2007 Toyota Sienna. Michael is a good salesman, and the service department so far, has been great! So far, our experience with Lynch Toyota has been a good one.   Quentin

Quentin 11-12-09,